Frequently Asked Questions

These FAQs are designed to help parents make informed decisions about selecting the WinSport camps that best meets their child's needs and ensures a safe, enjoyable, and enriching experience.

Frequently Asked Questions

Bike Camps

General Information

Why should I register my child for a WinSport bike camp?

Our camps always prioritize consistent outdoor activity, skill development through engaging instruction, and genuine enjoyment in a safe setting for all participants.

What are the camp times, and is early drop-off or late pick-up available?

Bike camps operate from 9 a.m. to 4 p.m. each day. Check-in is from 8:30 to 9 a.m. after complimentary before care from 8 to 8:30 a.m. Check-out is from 4 to 4:30 p.m. and complimentary aftercare is from 4:30 to 5 p.m.

Will this camp be exclusively outdoors?

Bike camps will take place outdoors as much as possible. In the event of rain or unseasonably warm temperatures, bike camps will continue outdoors if instructors still consider it safe to do so. In the event of smoke, the air quality index will be monitored to mitigate risk. Also, increased breaks and decreased intensity will be implemented.

Are there any additional fees?

Bikes and helmets can be rented on a daily basis for a fee (coming soon). 

What is the instructor-to-participant ratio?

Our bike camps comprise of either six or eight instructors for every participant. Also, WinSport’s outstanding volunteers are utilized to provide instructor support throughout.

Health and Safety

What qualifications will the Team Members have?

First-aid and CPR certifications are required for all instructors, along with proof of a completed background check.

How will the camp handle extreme weather?

If heat warnings are in effect or lightning is in the area, bike camps will be moved indoors to shelter from the elements. Modified camp activities will then resume there until it is deemed safe to return outdoors.

Skills and Learning

What if I register my child for the incorrect level, or if they do not advance to the next level?

Instructors will work with each participant to meet the stated goals of their specific level. Also, an ability assessment for each participant will be conducted on the first day of their bike camp and make every effort to accommodate a change to a different level if deemed beneficial. All levels may be repeated multiple times to help build a solid foundation and allow your child to develop their skills at their own pace in a safe learning environment.

What if my child is outside of the camp’s age range but still wants to register?

Based on the specialized instruction and intended outcomes, all of our camps are intentionally designed for the age range provided. The experience for all participants will be optimized by adhering to these parameters. However, registration is still permitted for older children, and younger children who will enter the age range provided within 60 days of registration may also register. In either scenario, registration must be completed by calling 403-247-5452 as the online system will not permit age exceptions.

Schedule and Structure

What if my child arrives late?

Please inform an instructor if you anticipate a delayed arrival. Upon your arrival, an instructor should still be located at the check-in location to help direct your child to their camp. If an instructor is not present, please call the Sport Leadership office at 403-247-5403 for assistance.

Will there be rest or quiet periods during the day?

All WinSport camps are intentionally designed to be highly active. Physical, social, and/or mental engagement will be targeted to maximize learning and fun. Nonetheless, physical rest periods will be provided throughout.

Logistics and Policies

What is the cancellation or refund policy?
Special Needs and Inclusivity

How will participants with special needs or disabilities be accommodated?

Our summer camp instructors always endeavour to help every participant feel included. Please inform us as soon as possible of any additional support your child may require.

Frequently Asked Questions

Sport Camps

General Information

Why should I register my child for a WinSport sport camp?

Our camps always prioritize consistent outdoor activity, skill development through engaging instruction, and genuine enjoyment in a safe setting for all participants.

What are the camp times, and is early drop-off or late pick-up available?

Sport camps operate from 9 a.m. to 4 p.m. each day. Check-in is from 8:30 to 9 a.m. after complimentary before care from 8 to 8:30 a.m. Check-out is from 4 to 4:30 p.m. and complimentary aftercare is from 4:30 to 5 p.m.

Will this camp be exclusively outdoors?

Sport camps will take place outdoors as much as possible, except for basketball camps which will take place indoors. In the event of rain or unseasonably warm temperatures, sport camps will continue outdoors if instructors still consider it safe to do so. In the event of smoke, the air quality index will be monitored to mitigate risk. Also, increased breaks and decreased intensity will be implemented.

Are there any additional fees?

There are no additional fees associated with our sport camps.

What is the instructor-to-participant ratio?

Our sport camps comprise of either six or eight instructors for every participant. Also, WinSport’s outstanding volunteers are utilized to provide instructor support throughout.

Health and Safety

What qualifications will the Team Members have?

First-aid and CPR certifications are required for all instructors, along with proof of a completed background check.

How will the camp handle extreme weather?

If heat warnings are in effect or lightning is in the area, all sport camps will be moved indoors to shelter from the elements. Modified camp activities will then resume there until it is deemed safe to return outdoors.

Skills and Learning

What if I register my child for the incorrect level, or if they do not advance to the next level?

Instructors will work with each participant to meet the stated goals of their specific level. Also, an ability assessment for each participant will be conducted on the first day of their sport camp and make every effort to accommodate a change to a different level if deemed beneficial. All levels may be repeated multiple times to help build a solid foundation and allow your child to develop their skills at their own pace in a safe learning environment.

What if my child is outside of the camp’s age range but still wants to register?

Based on the specialized instruction and intended outcomes, all of our camps are intentionally designed for the age range provided. The experience for all participants will be optimized by adhering to these parameters. However, registration is still permitted for older children, and younger children who will enter the age range provided within 60 days of registration may also register. In either scenario, registration must be completed by calling 403-247-5452 as the online system will not permit age exceptions.

Schedule and Structure

What if my child arrives late?

Please inform an instructor if you anticipate a delayed arrival. Upon your arrival, an instructor should still be located at the check-in location to help direct your child to their camp. If an instructor is not present, please call the Sport Leadership office at 403-247-5403 for assistance.

Will there be rest or quiet periods during the day?

All WinSport camps are intentionally designed to be highly active. Physical, social, and/or mental engagement will be targeted to maximize learning and fun.  Nonetheless, physical rest periods will be provided throughout.

Logistics and Policies

What is the cancellation or refund policy?
Special Needs and Inclusivity

How will participants with special needs or disabilities be accommodated?

Our summer camp instructors always endeavour to help every participant feel included. Please inform us as soon as possible of any additional support your child may require.

Frequently Asked Questions

Wilderness Camps

General Information

Why should I register my child for a WinSport wilderness camp?

Our camps always prioritize consistent outdoor activity, skill development through engaging instruction, and genuine enjoyment in a safe setting for all participants.

What are the camp times, and is early drop-off or late pick-up available?

Wilderness camps operate from 9 a.m. to 4 p.m. each day. Check-in is from 8:30 to 9 a.m. after complimentary before care from 8 to 8:30 a.m. Check-out is from 4 to 4:30 p.m. and complimentary aftercare is from 4:30 to 5 p.m.

Will this camp be exclusively outdoors?

Wilderness camps will take place outdoors as much as possible, except for basketball camps which will take place indoors. In the event of rain or unseasonably warm temperatures, wilderness camps will continue outdoors if instructors still consider it safe to do so. In the event of smoke, the air quality index will be monitored to mitigate risk. Also, increased breaks and decreased intensity will be implemented.

Are there any additional fees?

There are no additional fees associated with our wilderness camps.

What is the instructor-to-participant ratio?

Our wilderness camps comprise of either 10 or 12 instructors for every participant. For activities such as fire building, knife whittling, and archery, an additional coach with corresponding expertise will be present. Also, WinSport’s outstanding volunteers are utilized to provide instructor support throughout.

Health and Safety

What qualifications will the Team Members have?

First-aid and CPR certifications are required for all instructors, along with proof of a completed background check.

How will the camp handle extreme weather?

If heat warnings are in effect or lightning is in the area, all wilderness camps will be moved indoors to shelter from the elements. Modified camp activities will then resume there until it is deemed safe to return outdoors.

Skills and Learning

What if I register my child for the incorrect level, or if they do not advance to the next level?

Instructors will work with each participant to meet the stated goals of their specific level. Also, an ability assessment for each participant will be conducted on the first day of their wilderness camp and make every effort to accommodate a change to a different level if deemed beneficial. All levels may be repeated multiple times to help build a solid foundation and allow your child to develop their skills at their own pace in a safe learning environment.

What if my child is outside of the camp’s age range but still wants to register?

Based on the specialized instruction and intended outcomes, all of our camps are intentionally designed for the age range provided. The experience for all participants will be optimized by adhering to these parameters. However, registration is still permitted for older children, and younger children who will enter the age range provided within 60 days of registration may also register. In either scenario, registration must be completed by calling 403-247-5452 as the online system will not permit age exceptions.

Schedule and Structure

What if my child arrives late?

Please inform an instructor if you anticipate a delayed arrival. Upon your arrival, an instructor should still be located at the check-in location to help direct your child to their camp. If an instructor is not present, please call the Sport Leadership office at 403-247-5403 for assistance.

Will there be rest or quiet periods during the day?

All WinSport camps are intentionally designed to be highly active. Physical, social, and/or mental engagement will be targeted to maximize learning and fun. Nonetheless, physical rest periods will be provided throughout.

Logistics and Policies

What is the cancellation or refund policy?
Special Needs and Inclusivity

How will participants with special needs or disabilities be accommodated?

Our summer camp instructors always endeavour to help every participant feel included. Please inform us as soon as possible of any additional support your child may require.

Frequently Asked Questions

Skate and Hockey Programs

Do I have to be a hockey player to enroll in a Power Skating program?

No, we also welcome ringette players into our Power Skating programs.

Do I need full equipment for these programs?

Yes, all our hockey and power skating  programs require full equipment. Please see each program page for a full list of required equipment. 

Are equipment rentals available for hockey and power skating?

No. We require all participants bring their own equipment. 

Is overnight storage available for hockey/ringette equipment?

No. We ask all participants to take their equipment home at the end of each day.

Can I request participants be in the same group?

In order to ensure participants are registered in the same group, they must arrive together and come early for check-in on the first day. Remind the instructor at the check-in desk when you want to be placed in the same group. Please note this only applies to children in the same camp or program.

What is the cancellation policy?