Servus Tube Park

Entrance information

The entrance to the Servus Tube Park is located at the northeast side of the Day Lodge parking lot. Park at the Day Lodge lot or use the west overflow lot if full; a shuttle will transport you to the Servus Tube Park entrance. (See map below)

Pick up your tickets and any rental helmets at the entrance ticket booth.

Winter Trail Map & Tube Park Entrance

Important

• By purchasing tickets or passes, you agree to our 'Exclusion of Liability and Assumption of Risk Notice'.
• All tubers and spectators must have a valid ticket to access the Servus Tube Park.
• Please note, cold weather or wind may impact operations. If you have purchased tickets in advance, you will be contacted by email if your booking is affected. 
• Two types of tubes will be available to accommodate different heights & weights. Regular size & large size. Please ensure to test both tubes before riding. 
• The proper way to ride a tube:
  
  • Your bottom must be resting against the floor of the tube, and you must be able to reach both handles to ride.
  • It is your responsibility to make sure you fit the tube properly.
    
    

Know before you go

• Tickets must be purchased online. Please arrive 45 minutes ahead of your booking to redeem your tickets and helmets from our outdoor ticket booth.
• If you rent a helmet, arrive early. Ensure you have completed an online helmet waiver.
• Please note that access to the hill will only be permitted 10 minutes before your booked time. 
• Participant must not have any preexisting physical or mental limitations, injuries, or illness that would prevent them from safely participating in the activity.
• On-site washrooms are available for your convenience

Additional Information

• Children must be at least 4 years old and a minimum height of 91 cm (36”) to tube. Children between 91 cm (36”) and 106 cm (42”) must ride in their own tube and be with a paying adult who is in a separate tube and holding onto the child’s tube at all times.
• Children over 107 cm (42”) tall may tube on their own.
• All children under the age of 12 must be accompanied by an adult in the Tube Park. WinSport team members are not responsible for supervising children’s activities.

Helmet Rental Waiver

Important: Waiver for helmet rentals

Rental of a Tube Park Helmet (the “Helmet”) is subject to completion of WinSport’s Release of Liability, Waiver of Claims, Assumption of Risks, and Indemnity Agreement (the “Waiver”) by the participant or their parent/legal guardian prior to the issuance and use of the Helmet. In the event the Waiver is not completed, rental of the Helmet shall not be permitted, and a refund will be provided.

The waiver will be available for completion during to sales process, and a copy is available to preview below.

• • Each adult helmet renter must complete their own wavier.
  • A parent/guardian must complete the Waiver for their minor child.

PLEASE READ THIS WAIVER CAREFULLY! By signing, you will waive or give up certain legal rights including the right to sue for negligence, breach of contract, or breach of the Occupiers’ Liability Act or claim compensation following an accident.

The  Helmet Rental Waiver can be viewed here.

What to wear

• Be prepared for varying temperatures and weather conditions, this is Calgary.
• Ski boots / hard shell boots / steal toed boots are not permitted in the Servus Tube Park for safety reasons.
• Insulated winter boots with good grip (Open-toe footwear is not permitted).
• Winter clothing (full-length pants, jackets, shirts are required), a hat or toque, and gloves or mittens. No loose fitting clothing outside of tube. (Shorts are not permitted).
• Helmets are strongly recommended (especially for children). Guests are encouraged to bring their own helmets for use. A limited number of helmets are available for rent.
• WinSport holds no responsibility for any damage to clothing that occurs during participation in activities.

Proper tube fitting/tubing

• Two types of tubes will be available to accommodate different heights and weights; regular size & large size. Your bottom must be resting against the floor of the tube, and you must be able to reach both handles to ride. It is your responsibility to make sure you fit the tube properly
• Prior to tubing, an operator will assign you the appropriate-sized tube. Please keep the tube assigned to you throughout the entire session. If you have any questions or need assistance, please reach out to our team.
• While tubing, stay seated and keep your feet off the ground until the tube has come to a complete stop. Do not use your feet to slow or stop the tube.

Tube Park Responsibility Code

• Our highest priority is the safety of our guests while at WinSport. Keep in mind lane conditions vary with weather and use. Our guests must understand we may need to act on sudden changes or closures.
• Following the Tube Park Responsibility Code and safety measures is crucial. Failure to comply may lead to immediate dismissal without a refund.

• Please read and follow the Tube Park Responsibility Code. It is your responsibility to know the Code.

Refund policy

There are NO refunds on ticket purchases. We offer snow or rain checks when conditions don't meet expectations within 30 minutes of purchase. They may also be offered if the carpet is not  working for more than 30 minutes. We don't offer refunds or exchanges for a snow or rain check.